Privacy policy

What we collect

When you submit the quote form we collect the name, phone number, city, product interest, approximate quantity and any message you choose to write. We do not ask for payment details on this site.

We do not currently run third-party analytics or advertising scripts on this site. Our web server may record standard access logs — such as the requested page, time, approximate region and browser type — for security and reliability. Those logs are not used to identify you personally.

Why we use it

Your enquiry details are used for one purpose: to respond to your request with a price, specification and delivery date, and to follow up if you ask us to.

We do not sell, rent or trade your contact details. We do not add you to a marketing list without your explicit request.

Who processes it

The quote form is submitted through FormSubmit, which forwards the details to our email address. The website is served as static files from our own web server. FormSubmit and our hosting provider process data under their own terms and privacy policies.

Where required, these providers may process data outside India. We choose providers that maintain appropriate contractual and security safeguards.

How long we keep it

Enquiry records are kept for up to 24 months so that we can refer to previous quotations and orders. Server logs are kept for a limited period for security and troubleshooting.

Cookies and analytics

We do not set analytics or advertising cookies. The quote form works without cookies beyond those strictly needed to serve and secure the page. You can block or delete cookies in your browser settings without losing access to any part of the site.

The about and contact pages embed a Google Maps frame so you can find the shop. When that frame loads, Google may receive your IP address and set its own cookies. We do not control those cookies; see Google's privacy policy, or use the direct directions link if you prefer not to load the map.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask us to confirm what personal data we hold about you, correct it, or erase it. Write to us using the contact details on the contact page and we will respond within a reasonable period.

If you believe your data has been mishandled, you may also raise a complaint with the Data Protection Board of India.

Contact

For any privacy question, use the email address or phone number listed on the contact page. Please include enough detail for us to identify your enquiry.